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PARTS SPECIALIST
JTI, Inc. is looking for a Parts Specialist. This position entails customer service tasks such as greeting customers, trouble-shooting problems, filling orders, demonstrating products, etc. This position requires an individual who has previous experience in automotive or trailer part sales. The candidate must have an understanding of parts and general mechanics. Experience in the trailer and snowplow business or the auto parts industry is preferred. Be prepared to learn relevant technical principles and terminology pertinent to the field. Check out our website jtiinc.com.

Essential Responsibilities:

  • Determine customer needs based on parts inspection and/or description of malfunction.
  • Inform and educate customers on the use and features of parts and products.
  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Proficient referencing skills to identify replacement parts in paper and digital catalogs.
  • Fill customer orders
  • Examine returned parts for defects, and warranty qualifications.
  • Proficient with basic measuring and math skills
  • Prepare invoices and sales contracts.
  • Receive payment or obtain credit authorization.
  • Stock showroom shelves
  • Complete inventory cycle counts

Skills & Attributes

  • Experience in automotive or trailer part sales
  • Positive attitude
  • Commitment to excellent customer service
  • Strong verbal and written communication
  • Strong computer skills
  • Independent analytical and problem-solving skills
  • Excellent organization skills and attention to detail
  • Ability to excel in a collaborative and team-oriented environment
  • A High School Diploma or relevant experience

Position

This is a full-time position (40 hours/week) with benefits. Benefits include full medical/dental/vision and uniform reimbursement. The compensation will vary based on a candidate’s skills and experience. If you are interested in joining our team, please email your resume or send it to:

JTI – Johns Trailer, Inc.
7400 Oak Leaf Road
Oakwood Village, Ohio 44146

(Please no phone calls. We’ll call you if your skills look like a good fit! Thanks.)


 

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